Shipping policy

Shipping & Delivery Policy

If you have any questions about shipping or delivery, contact us at official.relivica@gmail.com.

1. Shipping Coverage

Relivica ships orders across India (Pan-India).

2. Processing, Dispatch & Delivery Timelines

Orders are processed and shipped after confirmation. Delivery typically takes 5–7 business days from the date of order placement. Delivery timelines may vary depending on your location, pin-code serviceability, courier partner operations, weather conditions, and other circumstances beyond our control.

3. Tracking Information

Once your order is dispatched, tracking details will be shared via email/SMS/WhatsApp (where applicable). You can use the tracking link to monitor your shipment status.

4. Shipping Charges

Any applicable shipping charges are displayed clearly at checkout before you complete payment.

5. Address & Contact Details

Please ensure your name, full address, pin code, and phone number are accurate at checkout. If delivery fails due to incorrect/incomplete details or repeated unsuccessful delivery attempts, the parcel may be returned to origin. In such cases, re-shipping (if possible) may require an additional charge.

6. Support

For any delivery-related issues, email official.relivica@gmail.com with your Order ID and registered phone number so we can assist you quickly.